Important Considerations When Hiring a Customized Development Firm

by Colin Kennedy - Jun 04, 2013

Is your organization refusing to adopt an out-of-the-box software product because users simply don’t like the way it works? Or maybe you’ve done the research and have come to the conclusion that there isn’t anything available in the marketplace that sufficiently addressed your company’s needs.

In this digital age, every organization is different and has unique needs.

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The wonderful thing about a custom-built application or piece of software is that has been developed specifically with your business needs in mind. Well, at least this is true in theory! The sad truth is that custom software development projects don’t always work out the way they should. This is why it is extremely important to ask all the right questions when selecting the development company. After all, they will be tasked with turning your concept into reality, and this is no easy task. With that in mind, here are a couple of things to keep in mind when engaging with custom software development companies:


  • What is their assessment of your Functional Requirements document? Don’t know what a Functional Requirements document is? Click here to learn more about why they are so critical to any custom development project.


  • What are they basing their platform recommendations on? Choosing the right platform is another extremely important step, and this decision will go a long way in determining the long-term viability of your software.


  • How are they pricing their work and does it make sense? The way a provider prices a project will tell you a lot about how they plan on executing it, so pricing and execution need to be aligned if you want to put your project in the best position to succeed.


  • What development methodology do they plan on using for your project? This speaks to the “execution” of your project, which we referenced in the previous bullet point. In a nutshell, there are a number of different ways to manage a software project and every each approach has its pluses and minuses. The key is to make sure that your development partner is versatile and experienced enough to selects a methodology that takes into account the critical success factors of your project while minimizing the negative impact your project’s constraints.


Of course, there are a number of other things to consider – a company’s references, their quality control processes, your general level of trust in them, and so on. But this list should definitely get you thinking along the right track…and if you’d like more insight into the questions you should be asking and the qualities you should be looking for, don’t hesitate to contact us!